Please read this Privacy Policy carefully to understand how Impactful Insights Networking LLC collects, uses, and protects your information. By accessing our website, booking a Strategy Session, or engaging our services, you acknowledge that you have read and understood this Privacy Policy.

01 Introduction

Impactful Insights Networking LLC ("IIN," "we," "us," or "our") operates iin-global.com and provides executive coaching and advisory services to SaaS founders. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, subscribe to our communications, or engage with our coaching programs.

02 Information We Collect

Information you provide directly: name, email address, phone number, company name, job title, program intake information (ARR, funding stage, expansion timeline), payment information (processed via Stripe — we never store full card numbers), communications through our client portal (GoHighLevel), and Strategy Session or webinar registration details.

Information collected automatically: IP address, browser and device type, pages visited, time on page, referring URLs, and cookie or tracking data.

Information from third parties: LinkedIn profile data when you engage with our content, transaction confirmation from Stripe, and purchase records from Lemon Squeezy for ebook sales.

03 How We Use Your Information

To deliver coaching programs and strategy sessions; communicate about your program; process payments; send marketing communications and newsletters, with consent where required; personalize outreach; improve our website and frameworks; comply with legal obligations; and prevent fraud and protect client data.

04 Legal Bases for Processing (GDPR / UK GDPR)

For visitors in the EEA or UK, we process personal data under contract performance, legitimate interests, consent, and legal obligation. You may withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

05 How We Share Your Information

We do not sell your personal information. We share data with trusted service providers under data processing agreements, including GoHighLevel, Stripe, Lemon Squeezy, Microsoft 365, Teams and OneDrive, and DocuSign via GHL. We may also disclose information when required by law or in connection with a business transfer.

06 International Data Transfers

IIN is based in the United States. If you access our services from the EEA, UK, or other regions with different data protection laws, your data may be transferred to and processed in the US, relying on the EU-US Data Privacy Framework or Standard Contractual Clauses where applicable.

07 Data Retention

Active client records are retained for the engagement duration plus five years for legal and tax purposes. Session recordings are retained per your Coaching Agreement: GGA 24 months, ILS 18 months, Strategic Advisory 12 months, with 30 days' notice before deletion. Marketing contacts are retained until unsubscribe. Financial records are retained seven years. Website analytics are retained 26 months in anonymized form.

08 Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or port your data, and to object to or withdraw consent for processing. Contact [email protected] to exercise these rights; we respond within 30 days. EEA and UK visitors may also lodge a complaint with their local supervisory authority.

09 Data Security

We use encrypted TLS/SSL data transmission, access controls limiting data to authorized personnel, and a secure password-protected client portal. No electronic transmission is 100% secure; we will notify affected individuals and authorities of any breach as required by law.

10 Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

11 Cookie Policy

Please refer to our separate Cookie Policy for full details on the cookies and tracking technologies used on this website.

12 Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable law. Material changes will be communicated to active clients by email at least 14 days before taking effect.

13 Contact & Notices

For questions or requests related to this Privacy Policy, contact Impactful Insights Networking LLC, Falls Church, Virginia. Email: [email protected]. Website: iin-global.com.